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Return Policy

**ORDERS CANNOT BE CHANGED, MODIFIED, OR CANCELED AFTER CHECKOUT**

• Only One Coupon Code Per Order

How do I return an item?

Return Address:
 
PODOS Boutique
Attn:  Returns
56 Marketplace Circle
Suite C
Calera, AL 35040

RETURN POLICY

• The customer is responsible for all return shipping costs. We recommend a shipping method that provides a tracking number.

• Monogrammed items, Accessories, Jewelry, Hats, Scarves, Leggings, Jeggings, Bralettes, Discounts of 25% off or more, Flash Sales and Clearance Sale items are FINAL and cannot be returned for store credit. All Holiday Items are Final Sale.

*  ALL MONOGRAM ORDERS ARE CUSTOMIZED ITEMS AND MAY TAKE 7-10 BUSINESS DAYS TO ARRIVE. ALL ORDERS INCLUDING MONOGRAMMED OR PERSONALIZED ITEMS WILL BE SHIPPED OUT ACCORDING TO THE 7-10 BUSINESS DAY POLICY BECAUSE THEY DO INCLUDE A MONOGRAMMED OR PERSONALIZED ITEM. MONOGRAMMED ITEMS MAY ALSO SHIP SEPARATELY FROM THE REST OF YOUR ORDER IF NEEDED AT THE DESCRETION OF PODOS BOUTIQUE. 

• Items MUST still have tags on them. No exceptions. Shoe boxes must be encased in another box to protect it. If you send shoes back with stickers   and return labels on them we will not allow them back. We recommend obtaining a receipt for all shipments and keeping it for your records.  Shoe boxes cannot be damaged or they will not qualify for a return.

• Returned items must be unworn and UNWASHED. Items that appear worn, or that have stains, smell of cigarette smoke, deodorant, dog hair or odors, etc will not be accepted. If an item has been worn once it will not qualify for a return. 

• Merchandise may be returned for online or instore credit within 14 days of delivery for the amount paid for the product. Credit is applied for item only, not shipping and handling since that service was used. 

• A store credit will be emailed to the email address on file and applied to your account with us within 5-7 business days after we receive the returned item.

• Please include this return slip AND original invoice when returning an item.

• Colors may vary due to photography lenses, indoor/outdoor lighting, computer monitor resolutions.  Clothing patterns may also vary.  These situations do not qualify as defects and buyer will pay return shipping in each case.  

• If an order is placed prior to receiving the store credit email, we can not refund for that amount. You do need to wait until the store credit is applied to your account to place the order to use this credit.

• If you place an order and do not select to use your store credit, we can not go in and apply it after the fact. We have no way of doing so. If you have any issues with your credit then please email podosboutique.com before placing the order. 

• If you send back an item that does not qualify for a return then you will be responsible to call and pay a return shipping charge of $5.

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